Frequently Asked Questions
The first thing to consider when choosing yoga clothes is comfort and fit. You should choose a set of yoga clothes that make you feel at ease and comfortable so that you can better focus on your yoga practice. In addition, you should choose yoga clothes that are suitable for the type of yoga you practice, for example, if you practice hot yoga, you need to choose yoga clothes that are breathable and moisture-wicking. Read more about the guide to picking yoga outfits.
Generally speaking, you should wash your yoga clothes separately from other clothes, preferably with mild detergents and softeners, avoiding bleach and high temperature washing. After washing, you should hang your yoga clothes to dry and avoid direct sunlight to avoid damage to your yoga clothes.
You can check the status of your order on the “My account” page of the website. Simply log in to your account and click on “Orders” to view the details of your order, including shipment status, estimated delivery date and more.
Our express despatch times depend on a number of factors, including the complexity of the order, stock availability and logistics. Generally, we ship orders within 24-72 hours of receipt. However, under certain special circumstances, such as holidays or high volume orders, there may be a slight delay in despatch time. We will endeavour to ensure that all orders are delivered as soon as possible.
We accept major credit cards including Visa, Mastercard, American Express and JCB. Please feel free to choose the payment method that works best for you during the checkout process.
There are various possible reasons, including incorrect card information, bank account issues, payment limits, and so on. You can contact us at southmapleleafhongkong@outlook.com, contact@somaticyogawear.com to provide more detailed information so that we can better assist you in solving the problem.
Under normal circumstances, the transaction will be completed immediately after the payment is made. However, sometimes there may be a delay due to bank processing time or network delays. We will process your payment as soon as possible and ensure that the transaction is completed smoothly.
If you encounter any problems during the payment process, you can contact our customer service team via our contact email southmapleleafhongkong@outlook.com, contact@somaticyogawear.com. We will solve the problem for you as soon as possible.
We use state-of-the-art encryption technology to protect your payment information. We also have passed a variety of security certifications to ensure that your payments are safe and secure.
Unfortunately, our website requires you to pay a small courier fee for delivery, this will be calculated when you pay for the goods, you just need to complete the payment and wait for a period of time to receive the goods.
